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Privacy Technician Services

I. DataClone™: Automatic, Encrypted Offsite Backup
Data Clone gives you peace of mind, with disaster-ready data protection, recovery and business continuity service. Data Clone is compliant with security and privacy regulations like HIPAA, GLBA, SBIA and SOX.

You have data that is critical to the survival of your organization, so ask yourself these important questions:
  -What would you do if you lost your important data to a virus, fire, or mechanical failure?
  -What would you do if you lost your emails?
  -What would you do if you lost your important contacts?
  -What would you do if you were sued and needed important data to protect yourself and prove that you were not liable?
  -Do you store your backup media in a room with 40% humidity and 62-75 degrees at all times?

Thousands of organizations lose millions of dollars worth of data to fires, power outages, theft, equipment failure, and even a simple operator mistake. Nearly half the companies that lose their data in a disaster never reopen. 90% percent of these data losses occur because of power failures, leaks, loose cables, user mistakes, and other hardware, software, and human errors.

Researchers have estimated that is takes almost 100 man-days, and costs over $85,000 to re-enter just 100mb (a Zip Drive) of typical business data. Do you have that kind of budget for the loss of just a small amount of data?

If you use data tape to back-up your data you should know that according to the University of Indiana "backup media are sensitive to heat, humidity, direct sunlight and dust. So a cool, dry storage area is best. Ideally media should be stored in an environment with a temperature of 62-75 degrees Fahrenheit at 40% humidity.

Keeping backups in the same room as the system may be convenient, but not the best idea. In a worst case scenario where damage is done to the room that houses the system, the backup media may be destroyed also."

Yet very few organizations do it right and far more do not back-up at all. Most business managers would be appalled if they knew the risk their organization is taking by failing to properly backup their data.

The best way to ensure automatic offsite back up is to use Data Clones Automatic offsite backup. Data Clone Offsite Backup Service provides secure, off-site backup and protection of data with military-grade encryption. Only YOU can access the data you send for storage. We cannot access your data or password in any way.

An easy set-up Wizard to help you configure initial set-up and easy file selection mean you can easily select only your most important and crucial files, or all your files. Its your choice.

Data Clone offers backup packages no matter how much data you have to store. Your data is encrypted with military grade encryption.

Our Standard Data Clone Offsite Backup packages allow you to backup as often as you like. Our Enhanced Data Clone Offsite Backup packages add a monthly hard copy of your data, for faster recovery from equipment failures.

Are you ready for DataClone or do you have more questions? Contact The Privacy Technician today

II. AlphaMail™ eMail Service: Say good bye to spam, viruses and unreliable email
If your organization is typical, email has become a mission critical element of your organization. Has often has your email system let you down when you need it most?

With AlphaMail™ you get:
* Fully managed email server with synchronized email folders, calendar, contacts and notes
* All your information is available on your desktop, on the web, or on a wireless handheld
* All you email, calendar and contact data is backed up
* All security updates and patches are installed and configured
* All the email is screened by two anti-virus programs
* Optional patented anti-spam protection. This new service stops the spammers before their email can even get to our servers and your mailbox.
* Synchronizes your email, schedule, contacts and notes between your desktop, the web, and mobile devices.
* 99.9% availability and reliability (ask for the details of our written service level agreement)
* Optional module for compliance with new government regulations like HIPAA, GLBA, and SOX

Are you ready for reliable, spam and virus blocked email, or do you have questions? Contact The Privacy Technician today

III. AlphaWall™ Firewall Service: Automatically updated to protect you BEFORE the latest attacks get to your computers
If your organization is typical, you have a basic firewall (if you just have a router, or not firewall at all contact us right away!). These devices are able to protect against yesterdays common threats.

Hackers, spammers, virus writers are all making new, random assaults on your organizations computers and data. These assaults hurt your organizations productivity and increase your liability.

With the AlphaWall™ Firewall Service, we install a state-of-the-art security device that provides:
  * HIPAA, GLBA, SBIA and SarbOx ready to reduce your regulatory liability
  * Intrusion/hacker blocking with our live database that is constantly being updated with the latest attack threats.
  * We inspect not only the header of each packet, but the data portion, the source of the latest class of attacks.
  * Updates installed and configured. When was the last time you updated your current firewall?
  * Supports Virtual Private Networks (VPN) and redundant connections for constant uptime
  * Helps reduce security liability and complies with the new government regulations like HIPAA, GLBA, SBIA and SOX

Are you ready to have your data protected or do you have questions? Contact The Privacy Technician today

IV. Security and Privacy Liability Risk Reduction
The Privacy Technician provides the hands-on privacy regulation and security liability services to help bring your organization into compliance with GLBA, HIPAA, SB-1386 and other privacy/security mandates. The Privacy Technician does it all for you so you can concentrate on providing the best services to your customers.

One of the positive side effects of implimenting our four-step compliance service is that updating your procedures and systems almost always results your operation running smother and more efficiently.

The Privacy Technician's Four-Steps To Privacy and Security Compliance:
Step 1: Carry-out a thorough assessment of privacy and computer security policies and procedures

Step 2: Develop a strategic roadmap for achieving compliance, including appropriate policies and procedures.

Step 3: Put into practice the changes

Step 4: Regular reviews and updates

The Following Privacy Technician Services Are Available A-La-Carte (be sure to ask us for details):
* Assessing and improving your office or facility's current processes and procedures

* Discussing the options for getting your organization into compliance with you. Your Privacy Technician will spell out the pros and cons of every choice, give you recommendation, and then let you make the final decision.

* Develop longer range plans to ease the transition to the new regulations coming into effect in the near future.

* Securing systems and customer records Do you know about the simple $40 change you can make to dramatically improve the security of client records?

* Testing and installing the latest (in almost all cases, free) security patches and updates. You may be running systems with known vulnerabilities that have been disclosed to the public, and therefore hackers. Those systems need to be updated to close those known vulnerabilities.

* Implement and test a prudent disaster recovery plan. When was the last time your organization did a full recovery drill? In the wake of 9/11 the Federal Government is reemphasizing the necessity of disaster recovery plans and drills.

* Customizing privacy and security procedures and policies for your organization. Your Privacy Technician will work with your staff to provide hands-on training, at your location(s) to make sure your organization understands how to follow the policies.

* Implementing prudent layered computer security

* Strengthening individual access controls and record keeping

* Privacy compliance for mobile computing, lap-tops, smart phones and PDAs and secure data and secure synchronization

* Training your staff on security, privacy and anti-virus best practices, including security checklists

* Documentation on how your information is secured, and the prudent efforts your organization took with a certified security professional

* A trained second opinion on your existing systems and procedures from a Certified Security Professional

* Maintaining privacy and security compliance is an on-going process, not a product or a one-time fix. Your Privacy Technician will make available to you up-to-date implementations that will help your organization and systems run better and safer.

Need a cure for your compliance liability headaches? Contact The Privacy Technician today